Supporting Students in Need

Become a Mavigator

Sometimes, it becomes apparent that a student is in distress. What may be less apparent is what you can do to assist. We hope this information provides helpful next steps.

First, how do we know if students are in distress? Here are some signs to consider.

What you may see or hear: Mild signs of stress, worry, or test anxiety, difficulty balancing academic, work, or personal responsibilities, trouble adjusting to campus life or homesickness, complaints of low motivation, stress, or time management, minor conflicts with roommates, peers, or faculty.

The student may be experiencing everyday challenges or showing early signs of distress. While the behavior may not appear serious, it could indicate the beginning of a larger issue or a need for additional support.

What you may see or hear: Noticeable drop in attendance, participation, or grades, frequent agitation or emotional outburst, paranoid or erratic statements, student discloses trauma (i.e., suspected abuse, sexual assault, stalking, witnessing a traumatic event, etc).

The student may exhibit signs of personal, emotional, or academic struggles. They may not be in immediate danger, but they would benefit from support and early intervention.

What you may see or hear: Direct or indirect threats of suicide or harm to others, loss of contact with reality, hallucinations, highly disruptive or aggressive behavior, repeated disturbing or alarming statements (verbal or written).

In these situations, students are experiencing critical incidents that risk safety or severe psychological distress. The student may be experiencing a crisis that requires intervention.

What is a Mavigator’s Role?

As faculty or staff, you are often the first to notice when a student is struggling. You are a Mavigator - someone who can compassionately guide students towards support.

Here’s how you can help:

  • Recognize signs of distress
  • Engage with care
  • Refer to the CARE Team

Quick Tips for Mavigators

  • Trust your gut! If something feels off, it’s okay to refer.
  • You are not alone. The CARE Team is here for support. Don’t hesitate to reach out for support or any questions.
  • Documentation matters. The more detail, the better we can support.
  • Confidentiality is respected. You’ll be informed when appropriate.

How to Make a CARE Referral

If you are concerned about safety, well-being, or a pattern of distress, make a referral!

Step 1: Go to the CARE Team Referral Form (link below)

Step 2: Fill out the form with specific observations (avoid assumptions).

Step 3: The CARE Team will review the referral and respond. You may be contacted for follow-up.

CARE Team Referral Form

Emergency Protocols

If this is an emergency or the student is expressing suicidal ideation, immediately contact UTA PD at 817-272-3003 or 911.

After emergency services are engaged, notify the CARE Team by submitting a CARE Referral. The CARE Team does not handle emergencies directly but will coordinate support after immediate safety is addressed. Remember, don’t wait for a situation to escalate. Your role as a Mavigator is to connect, not counsel. Safety is always priority!

Important Campus Numbers

CARE Team: 817-272-7862

UTA Police Department:
Emergency: 817-272-3003
Nonemergency: 817-272-3381

Student Access and Resource (SAR) Center: 817-272-3364

Community Standards: 817-272-2354

MAVS Talk 24-Hour Crisis Line: 817-272-TALK (8255)

Title IX and Discrimination Complaints: 8817-272-4585

National Suicide and Crisis Lifeline: 988

Relationship Violence and Sexual Assault Prevention (RVSP): 817-272-3947

Counseling and Psychological Services (CAPS): 817-272-3671

Health Services: 817-272-2771