Canvas FAQs

Faculty FAQs

 

WHAT IS CANVAS?

Canvas is a cloud-based learning management system (LMS) by Instructure. Canvas is a modern, easy-to-use, reliable and adaptable LMS that supports current and evolving teaching and learning needs.

WHAT ARE OTHER BENEFITS OF USING CANVAS?

Operating Canvas is very intuitive. Mitigating the learning curve found in other learning management systems, Canvas allows Faculty to see essential information for all courses in one location. The Canvas dashboard provides a clear summary of course events and items relevant to the student. Canvas provides students with improved and simplified opportunities for collaboration with instructors and other students 

CAN I USE CANVAS AS AN ONLINE TRAINING PLATFORM?

Canvas training and support is available for non-academic uses. UTA's OIT Knowledge Services team will provide basic support and training to non-academic departments and users that want to utilize Canvas. Training sessions are available to UTA’s non-academic staff. Attendees will be introduced to Canvas with a 3-hour hands-on workshop where participants will receive an overview of the system and tools. An online module after the workshop will be a part of the course to reinforce the skills taught. Additionally, assistance and support to employees and departments who wish to utilize Canvas for non-academic purposes will be available on an ongoing basis.

UTA Knowledge Services can be contacted via phone at 817-272-2155 or by submitting a ticket in ServiceNow. Training dates are available online at the following address. https://webapps.uta.edu/BAWeb/

 

Student FAQs

 

WHAT IS CANVAS?

Canvas is a cloud-based learning management system (LMS) by Instructure. Canvas is a modern, easy-to-use, reliable and adaptable LMS that supports current and evolving teaching and learning needs.

WHERE DO I FIND CANVAS TRAINING?

Students can complete the Canvas Student Orientation course to effectively learn how to navigate in Canvas. Students can also review other training tools and access them to help on the Students page.

HOW DO I ACCESS CANVAS?

Students can access their courses by clicking on the Canvas link on the UTA home page, or through myapps.uta.edu. Students will be prompted by UTA’s Single Sign-on to enter their password.

I AM HAVING ISSUES WITH ACCESSING THE COURSE CONTENT IN CANVAS, WHAT DO I DO?

Contact your instructor if a course appears on your course list in Canvas but you’re unable to access it. Your instructor will need to make the course available before you can access it in Canvas. If a course you’re enrolled in is completely missing from your course list in Canvas, please submit a ticket to CDE Support using Service Now.

How to put in a Ticket for CDE Support: 
1. Go to https://uta.service-now.com/selfservice2

2. Click “Request Something” 
3. Click "Make a Request” 
4. In the Department section, search for "Center for Distance Education” 
5. Fill out the “Short Description"” 
6. Let us know your issue in the "“Request Details” section 
7. Add any attachments if you have any, ex. Screenshots of error messages, etc. 
8. Click "Submit”